PRIVACY POLICY
RFSPECT (rfspect.com)
Last updated: 8 October 2026
Effective date: 8 October 2026
1. Overview
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RFSPECT (“we”, “us”, “our”) operates the website located at https://rfspect.com (the “Site”) and sells radio frequency components, including connectors, adapters, attenuators, terminations, coaxial cable and cable assemblies.
This Privacy Policy explains what personal information we collect when you visit the Site, create an account, place an order or contact us; why we collect it; how we use, share, store and protect it; how long we keep it; and what rights you have over it. It applies to all visitors to the Site and to all customers, wherever they are located.
We are the data controller in respect of the personal information described in this Policy. Our contact details are set out in Section 20.
By using the Site or placing an order, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
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We collect the following categories of personal information.
Category / Examples / Collected from
Identity and contact data / Name, company name, email address, telephone number, billing address, delivery address / You, at checkout, on account registration and on enquiry
Order and transaction data / Order number, items ordered, part numbers, quantities, order value, currency, delivery method, tracking number, invoice and tax records / Generated by our systems when you order
Account data / Account username, encrypted password, order history, saved addresses, communication preferences / You, when you register an account
Payment data / Payment method type, transaction identifier, the last four digits of a card number, billing name and postcode verification result / Our payment service providers. We do not receive or store your full card number or card security code
Communication data / The content of emails and messages you send us, enquiry records, complaint records, and records of support interactions / You, when you contact us
Technical and usage data / IP address, device type, operating system, browser type and version, screen resolution, referring URL, pages viewed, products viewed, time on page, session identifier, language setting / Collected automatically by our servers and by cookies and similar technologies
Marketing data / Marketing consent status, subscription status, engagement with our emails / You, when you subscribe, and generated by our email systems
Fraud prevention and security data / Login attempt records, security logs, risk scores returned by payment and fraud screening services / Generated by our systems and by our service providers
We do not intentionally collect special category data such as data revealing racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic or biometric data, health data, or data concerning sexual orientation. Please do not send us such data.
3. How We Collect Information
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1. Information you provide directly. When you register an account, place an order, subscribe to our communications, submit an enquiry, or contact our support function.
2. Information collected automatically. When you browse the Site, our web server and the cookies and similar technologies described in Section 4 record technical and usage data.
3. Information from payment and shipping providers. When you pay for an order, our payment service providers return transaction confirmations, fraud screening results and authorisation outcomes. When we dispatch an order, our carriers return tracking events and proof-of-delivery records.
4. Information from other third parties. Where you reach the Site through an advertising or marketplace platform, that platform may share campaign and referral information with us in aggregate form.
4. Cookies and Similar Technologies
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1. A cookie is a small text file placed on your device that allows the Site to recognise your browser and to remember your actions and preferences.
2. We use the following categories of cookies:
Category / Purpose / Consent required
Strictly necessary / Session management, shopping cart contents, checkout process, security tokens, load balancing, and protection against cross-site request forgery / No. The Site cannot function without these cookies
Functional and preference / Remembering your language, currency, region and display preferences / Yes, for visitors in the European Economic Area, the United Kingdom and Switzerland
Analytics and performance / Understanding how visitors use the Site, which pages and products are viewed, and where visitors encounter errors, so that we can improve the Site / Yes, for visitors in the European Economic Area, the United Kingdom and Switzerland
Advertising and retargeting / Measuring the performance of advertising campaigns and showing relevant advertising on third-party platforms / Yes, for visitors in the European Economic Area, the United Kingdom and Switzerland
3. Where consent is required, non-essential cookies are blocked until you give your consent. You can accept all cookies, reject all non-essential cookies, or select categories individually, and you can withdraw or change your consent at any time through the cookie settings link in the Site footer.
4. Where we detect a recognised opt-out preference signal, such as the Global Privacy Control signal transmitted by your browser, we treat that signal as a valid request to opt out of the sale or sharing of personal information for targeted advertising, to the extent required by applicable law.
5. You can also control cookies through your browser settings, including by deleting existing cookies and blocking future cookies. Where you block strictly necessary cookies, parts of the Site, including the checkout, may not function.
5. Why We Use Your Information, and Our Legal Bases
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Where the General Data Protection Regulation, the UK General Data Protection Regulation, or equivalent legislation applies, we must have a legal basis for each processing activity. The table below sets out our purposes and the corresponding legal bases.
Purpose / Legal basis
Creating and administering your account / Performance of a contract
Processing, packing, dispatching and invoicing your orders / Performance of a contract
Taking payment and preventing payment fraud / Performance of a contract and our legitimate interests in preventing fraud and protecting our business
Providing customer support, handling returns, refunds and warranty claims / Performance of a contract and compliance with legal obligations
Communicating with you about your order, including shipment and delivery notifications / Performance of a contract
Maintaining accounting, tax, customs and transaction records / Compliance with legal obligations
Screening orders for export control, sanctions and restricted-party compliance / Compliance with legal obligations and our legitimate interests in complying with applicable law
Improving the Site, its content, its search functionality and its product information / Our legitimate interests in operating and improving our business
Measuring the performance of the Site and our marketing activities / Consent, where required, and otherwise our legitimate interests
Sending marketing communications about products, offers and technical guides / Consent, or our legitimate interests in the case of business-to-business communications permitted by applicable law
Securing the Site, detecting and preventing abuse, and maintaining system integrity / Our legitimate interests in protecting our systems, our customers and our business
Establishing, exercising or defending legal claims / Our legitimate interests in protecting our legal position
Complying with any other legal or regulatory obligation applicable to us / Compliance with legal obligations
Where we rely on our legitimate interests, we have carried out a balancing assessment to confirm that those interests are not overridden by your rights and freedoms. You may contact us using the details in Section 20 to obtain further information about that assessment.
Where we rely on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
6. Disclosure of Your Information
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We do not sell your personal information. We share personal information only as described in this Section.
1. Payment service providers. We share the information required to process a payment, to authorise a transaction and to carry out fraud screening. Our payment service providers process card data in accordance with the Payment Card Industry Data Security Standard. We do not store full card numbers or card security codes on our systems.
2. Shipping carriers and logistics providers. We share the recipient name, delivery address, telephone number, email address, order contents and declared customs value, so that the shipment can be delivered and cleared through customs.
3. Hosting, platform and infrastructure providers. The Site is built on WordPress and WooCommerce and is hosted on third-party infrastructure. Our hosting provider processes data as our processor and has access to server data for the purpose of operating and securing the Site.
4. Email, analytics and advertising providers. Where you have subscribed to our communications, or where you have consented to analytics or advertising cookies, we share the information required for those services to operate.
5. Professional advisers. We may share information with our accountants, auditors, insurers and legal advisers where necessary for the conduct of our business.
6. Authorities and rights holders. We may disclose information where we are required to do so by law, by a court order, or by a lawful request from a competent authority, including customs, tax, trade control and law enforcement authorities, or where disclosure is necessary to establish, exercise or defend legal claims or to protect the rights, property or safety of any person.
7. Business transfers. If our business, or part of it, is sold, merged or reorganised, personal information may be transferred as part of that transaction. Where such a transfer occurs, we will require the recipient to handle your information in accordance with this Privacy Policy.
Where we engage a service provider that processes personal information on our behalf, we enter into a written data processing agreement that requires the provider to act only on our instructions, to implement appropriate technical and organisational security measures, and to protect the information in accordance with applicable data protection law.
7. Payment Card Data
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1. Payments made on the Site are processed by third-party payment service providers. Card details are transmitted directly to the payment provider, or are tokenised, and are not stored on our servers.
2. The information we retain in relation to a card payment is limited to the payment method used, the transaction identifier, the transaction amount and date, the authorisation outcome, and the last four digits of the card number where the provider returns them.
3. Our payment service providers are contractually required to maintain compliance with the Payment Card Industry Data Security Standard.
8. International Transfers of Personal Information
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We operate internationally. Your personal information may be transferred to, stored in, and processed in countries other than the country in which you reside, including China, the United States, the European Economic Area, the United Kingdom and other countries in which our service providers operate.
Where we transfer personal information out of the European Economic Area, the United Kingdom or Switzerland, we rely on one or more of the following mechanisms:
1. A decision of the European Commission or the relevant authority that the destination country provides an adequate level of protection.
2. Standard contractual clauses approved by the European Commission, or the equivalent clauses approved for transfers from the United Kingdom, in the form of an agreement with the recipient.
3. Any other lawful transfer mechanism available under applicable law, including the supplementary measures we apply to protect the information transferred.
You may contact us using the details in Section 20 to request further information about the safeguards we apply to international transfers.
9. Data Retention
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We retain personal information only for as long as is necessary for the purposes for which it was collected, and to comply with our legal obligations.
Data category / Retention period
Account data / For as long as your account remains open, and for 24 months after your last activity, after which the account is closed and the data deleted or anonymised
Order, transaction and invoice data / For 7 years from the end of the financial year in which the order was placed, as required by accounting, tax and customs record-keeping obligations
Export control and sanctions screening records / For 5 years from the date of the transaction, as required by applicable trade control record-keeping obligations
Payment transaction records / For 7 years, or such shorter period as required by our payment service providers and applicable law
Customer support and complaint correspondence / For 3 years from the date the matter is closed
Marketing consent and subscription records / Until you withdraw consent or unsubscribe, and for 24 months afterwards as evidence of the withdrawal
Website analytics data / For 26 months, or such shorter period as the analytics configuration provides
Server and security logs / For 12 months
Cookies and similar technologies / For the period stated in the cookie settings, ranging from the duration of your session to 24 months
Where we no longer need personal information, we delete it or irreversibly anonymise it. Where deletion is not immediately possible, for example because the information is contained in a backup, we isolate it from further processing and delete it when the backup is next cycled.
10. Your Rights Under the GDPR and the UK GDPR
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Where the General Data Protection Regulation or the UK General Data Protection Regulation applies to you, you have the following rights.
1. Right of access. You may request confirmation of whether we process personal information about you, and a copy of that information together with details of the processing.
2. Right to rectification. You may request the correction of inaccurate personal information, and the completion of incomplete personal information.
3. Right to erasure. You may request the deletion of your personal information where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent and no other legal basis applies, where you have objected and we have no overriding legitimate grounds, or where the processing is unlawful. The right to erasure does not apply where we are required by law to retain the information, including accounting, tax and trade control records.
4. Right to restriction of processing. You may request that we restrict processing while a question about the accuracy of the information, the lawfulness of the processing, or your objection is being resolved.
5. Right to data portability. You may request a copy of the personal information you provided to us in a structured, commonly used, machine-readable format, and you may request that we transmit it to another controller where technically feasible.
6. Right to object. You may object to processing based on our legitimate interests, and you have an absolute right to object to processing for direct marketing purposes.
7. Right not to be subject to automated decision-making. We do not make decisions producing legal effects concerning you, or similarly significantly affecting you, based solely on automated processing. Automated fraud screening carried out by our payment providers is subject to human review on request.
8. Right to withdraw consent. Where processing is based on consent, you may withdraw consent at any time.
To exercise any of these rights, contact us using the details in Section 20. We will respond within one (1) month of receiving your request. That period may be extended by two (2) further months where the request is complex or where we have received multiple requests, in which case we will inform you of the extension and the reasons for it. There is no charge for exercising your rights, except where a request is manifestly unfounded or excessive.
You also have the right to lodge a complaint with the supervisory authority in your country of residence, place of work, or the place of the alleged infringement.
11. Your Rights Under California Law
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Where the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to you, the following additional provisions apply.
1. Categories of personal information collected. In the preceding twelve (12) months we have collected the categories of personal information described in Section 2: identifiers and contact data, commercial information relating to orders, internet and network activity data, and inferences drawn for fraud prevention purposes. We have not collected sensitive personal information for the purpose of inferring characteristics about you.
2. Purposes of collection. The business purposes for which each category is collected are set out in Section 5.
3. Categories of recipients. The categories of third parties to which personal information is disclosed are set out in Section 6.
4. Your rights. You have the right to know what personal information we collect, use, disclose and retain; the right to request the deletion of personal information; the right to request the correction of inaccurate personal information; the right to opt out of the sale or sharing of personal information; the right to limit the use of sensitive personal information; and the right not to receive discriminatory treatment for exercising your rights.
5. No sale of personal information. We do not sell personal information for monetary or other valuable consideration. Where the use of advertising cookies constitutes “sharing” for cross-context behavioural advertising, you may opt out by adjusting your cookie preferences or by transmitting a recognised opt-out preference signal such as the Global Privacy Control signal.
6. Response time. We will confirm receipt of a verifiable request within ten (10) business days and respond to the request within forty-five (45) calendar days. Where an extension is necessary, we will notify you within that period.
12. Other Jurisdictions
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Where the law of your country of residence grants you rights in respect of your personal information, including the right of access, correction, deletion, or objection to processing, we will honour those rights. This includes, without limitation, the rights available under the Personal Information Protection and Electronic Documents Act of Canada, the Privacy Act of Australia and the Australian Privacy Principles, the Personal Data Protection Act of Singapore, and the Act on the Protection of Personal Information of Japan. To exercise any such right, contact us using the details in Section 20.
13. How We Protect Your Information
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1. We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss and destruction.
2. Those measures include encryption of data in transit using industry standard transport layer security, encryption of stored credentials using one-way hashing, role-based access controls, multi-factor authentication for administrative access, network firewalls, regular software and security updates, logging and monitoring of administrative activity, and periodic review of the access rights held by our staff and service providers.
3. Access to personal information is restricted to those members of our staff and those service providers who need it to perform their functions.
4. No method of transmission or storage of data is completely secure. We cannot guarantee absolute security, but we maintain procedures to detect, investigate and respond to security incidents, and to notify the relevant supervisory authority and any affected individuals, where required by applicable law and without undue delay.
14. Children’s Privacy
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The Site is intended for use by businesses and by adult consumers. It is not directed to children. We do not knowingly collect personal information from children under the age of sixteen (16), or under such higher age as applicable law requires for the provision of online services. Where we become aware that we have collected personal information from a child in circumstances in which consent from a parent or guardian is required and has not been obtained, we will delete that information. If you believe that a child has provided us with personal information, please contact us using the details in Section 20.
15. Marketing Communications
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1. We send marketing communications only where you have subscribed, or where applicable law permits us to send business-to-business marketing communications without prior consent.
2. Every marketing communication we send contains a clear and functional unsubscribe link. You may also withdraw your marketing consent by contacting us using the details in Section 20.
3. We will act on an unsubscribe request within ten (10) business days, and in any event within any shorter period required by applicable law.
4. Transactional and operational communications, including order confirmations, shipment notifications, invoice communications, security notifications and communications relating to a return or a warranty claim, are not marketing communications and are sent as part of the service you have requested. They are not affected by an unsubscribe request.
16. Third-Party Websites
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The Site may contain links to websites, platforms and services operated by third parties, including social media platforms and payment providers. This Privacy Policy does not apply to those third-party services. We are not responsible for the privacy practices or the content of any third-party website. We encourage you to read the privacy notice of every website you visit.
17. Automated Decision-Making and Profiling
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We do not use your personal information to make automated decisions that produce legal effects concerning you or that similarly significantly affect you. Fraud and payment risk scoring is carried out by our payment service providers, and where a transaction is declined as a result of such scoring, you may contact us to request a human review.
18. Changes to This Privacy Policy
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We may amend this Privacy Policy from time to time to reflect changes in our practices, in the services we use, or in applicable law. Where we make a material change, we will notify you by email where we hold a valid email address for you, or by a prominent notice on the Site. The version of this Privacy Policy in force at the time we collect your personal information governs that collection, and the current version is always published on the Site and shows the date of its last update.
19. Data Protection Contact
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For any question about this Privacy Policy, or to exercise any of the rights described in Sections 10 to 12, please contact us at:
– Email: a1637420098@163.com
– Subject line: Privacy Request
– Response time: within one (1) month for data protection requests, and within ten (10) business days for requests made under California law
Where you exercise a right of access, rectification, erasure or portability, we may ask you to verify your identity before we act on the request. We will ask only for the information necessary to confirm that you are the person to whom the personal information relates.